Tag Archives: Customer service

Customer Service

Image originally posted on Zengage, The Zendesk Blog

Sales

My last post was about why you need a guarantee and how to write one.  And today I came across this guarantee offered by an estate agent.  Funny…
Read more …

Sales

People have lots of choices when it comes to who to buy from these days. There’s never been more competition, particularly with the availability of all sorts of…
Read more …

Customer Service

It can cost a fortune to find new customers.  Websites, SEO, outsourced social media, advertising, promotions, exhibitions, trade fairs, PR, tendering, sales collateral, sales visits, negotiating, loss leaders……
Read more …

Profitability, Sales

Yesterday, the tactic discussed was surveying your competition.  One of the aims of this is to allow you to define your pricing strategy more precisely, and avoiding being…
Read more …

Customer Service, Marketing Plan

Are there some customers you just wish you never had to deal with again?  Do you continually ask yourself why you can’t have more customers like Mr. X?…
Read more …