Book Review: “The Power of Feedback” by Joe Folkman – The Practical Leader.
This is on the button. Having spent many years administering appraisals, the bits that felt most “wrong” were those that focused on weaknesses. The bits that felt most right were when we focused on strengths, how that benefited the team and how we could capitalise on that more. The concern, of course, was that by focusing only on strengths that you were pandering to their egos and drawing a veil over less productive traits or skills. This book outlines a way to deliver strengths-focused feedback without ignoring weaknesses, but addressing them appropriately in light of their strengths.
[Another problem with most appraisal systems is that bonuses and salary increases are tied to the outcome, but that’s another story…]